This Privacy Policy explains how Sofa Zone ("we", "our", "us") collects, uses, stores, and protects your personal data when you visit our website or purchase products from us. We process personal data in accordance with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
1. Data Controller
Sofa Zone is the data controller responsible for your personal data.
Contact Email: example@gmail.com
2. Personal Data We Collect
We may collect and process the following personal data:
- Name
- Email address
- Phone number
- Billing and shipping address
- Payment information (processed securely through third-party providers)
- Order history
- Website usage data, including IP address, browser type, device information, and cookies
3. Lawful Basis for Processing
We process your personal data only where we have a lawful basis to do so, including:
- Contract: To process orders, arrange delivery, and provide customer support.
- Legal Obligation: To comply with tax, accounting, or legal requirements.
- Legitimate Interests: To improve our services, prevent fraud, and maintain website security.
- Consent: For marketing communications and certain cookies, where required.
4. How We Use Your Data
We use your personal data to:
- Process and fulfill orders
- Arrange product delivery
- Manage payments
- Respond to inquiries and provide support
- Improve website performance and customer experience
- Send marketing communications where you have consented
5. Sharing Your Data
We do not sell or rent your personal data.
We may share your data with trusted third parties only where necessary, including:
- Payment processors
- Delivery providers
- Website hosting and technical service providers
- Professional advisers or authorities where required by law
6. International Data Transfers
If personal data is transferred outside the European Economic Area (EEA), we will ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other approved legal mechanisms.
7. Data Retention
We keep personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting obligations.
8. Your GDPR Rights
Under GDPR, you may have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request erasure ("right to be forgotten")
- Restrict processing
- Object to processing
- Request data portability
- Withdraw consent at any time where processing is based on consent
To exercise any of these rights, please contact us at the email address above.
9. Cookies
Our website may use cookies and similar technologies to improve functionality, analyze traffic, and personalize content.
Where required by law, we will request your consent before placing non-essential cookies. You may manage cookie preferences through your browser settings or cookie banner.
10. Data Security
We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, misuse, or disclosure.
11. Complaints
If you believe your data has been handled improperly, you have the right to lodge a complaint with your local data protection authority.
12. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated effective date.
13. Contact Information
If you have questions about this Privacy Policy or your personal data, contact:
Email: example@gmail.com